Cancellation terms depend on the booking agreement and the suppliers used. Hotels, flights and permits can become non-refundable at different times.

What is the cancellation policy?

Refund and cancellation terms depend on the booking conditions, timing and the rules of the suppliers used in the itinerary. Safari trips often involve deposits for accommodation, permits and flights that become non-refundable at different stages.

The applicable terms are the written conditions attached to the booking, not a general answer found in a blog post.

Read the schedule before paying and use travel insurance that covers appropriate cancellation risks. If plans change, contact ESA Safaris as early as possible because more options may exist before deadlines pass.

Read the quotation beyond the headline price

Safari costs are built from several services: accommodation, transport, park or conservation fees, activities, flights and transfers. Compare quotations on the same assumptions rather than looking only at the total.

Before paying a deposit, check what is included, what is optional, the payment schedule and the cancellation terms. If a line is unclear, ask ESA Safaris to explain it in plain language.

Small booking details can change the final cost

Child ages, room configuration, travel season, baggage, private services and optional activities can all affect the quotation. Give accurate information from the beginning so the booking is priced correctly.

A good booking process should leave you knowing what has been confirmed and what still depends on availability. Keep the latest itinerary and invoice together so there is no confusion between an early proposal and the final arrangement.

Before you book or travel

  • Read the inclusions and exclusions before paying a deposit.
  • Confirm child ages, room arrangements and optional activities.
  • Keep the latest quotation rather than relying on an early proposal.
  • Ask about any line you do not understand before the booking is confirmed.

Frequently Asked Questions

Why should I keep the final quotation?

It is the clearest record of what was priced and confirmed for your actual dates.

Can prices change before I book?

Yes. Availability, exchange rates, park fees and supplier rates can change until services are confirmed under the quotation terms.

Should I compare only the total price?

No. Compare inclusions, locations, vehicle arrangements, transfer time and what is excluded.

Are optional activities included automatically?

Only when the quotation says so. Ask about any activity that is important to your trip.

Turn the answer into a workable itinerary

Share your dates, group size and preferred travel style with ESA Safaris. The team can prepare a quotation built around the trip you are actually considering rather than a generic headline price.